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Questions about an order, a product or documentation for a lot. We reply within one business day.

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    Quick answers to the questions we get most.

    We supply laboratories, universities, research organisations and businesses. Products are sold strictly for research use only.

    Yes. Batch documentation is available for every lot. Mention it in your order notes or contact us with your order number.

    Each item is sealed, labelled with its name, quantity and lot number, and packed to suit the product.

    Orders are packed and dispatched on business days. You will receive tracking details by email once your order ships.

    Unopened items in original packaging can be returned under our refunds policy. Opened products cannot be returned for safety reasons.

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